New Business Support Manager set to drive further improvement

Envirotech has further strengthened its leadership team with the appointment of a new Business Support Manager.

Hansa Champaneri recently commenced the newly created role to lead the Service Desk Team, client reporting, mobilisation and renewal processes for all service contracts, while adding value and benefit to clients

Hansa has over 20 years’ experience of working in senior financial analyst roles, including within the Facilities Management and asset management industries with organisations including Apleona, HomeServe, Atkins, SG Maintenance and Alfred McAlpine.

Hansa said: ““When I was contacted about the opportunity with Envirotech I was immediately extremely excited about what is a new challenge for me and I am delighted to have now joined the team.

“My initial focus has been on learning how best we can implement what we have to fit the business profile and, despite not being in the role for long, I already absolutely love how varied it is in helping to support different areas of service delivery. In addition, I am inspired by the passion, expertise and know-how that is evidently central to everything that the business delivers on behalf of its clients. 

“I am the kind of person who likes to challenge myself and it is clear that this role will be central to implementing the processes within our job management software simPro that will drive continual improvement and help the company to achieve its targets, both in the long and short term.

“ I said in my interview that job satisfaction is absolutely key to me enjoying the role and I know that I can get this though driving the required improvement processes and focussing on delivering SLAs and KPIs that will ultimately give the client precisely what they need.”

Pinder Hujan, Envirotech FM Managing Director, said: “We are thrilled to appoint Hansa to this critical role as we look to take our client service delivery model to the next level. Having worked with her previously I am fully aware of Hansa’s exceptional qualities and have every faith that she will slot seamlessly into our team and fully embrace ‘The Envirotech Way’ as we look to realise our ambitious growth plans for the future.”